Why we charge a booking fee
Our booking fee helps cover the cost of arranging your travel, taking payments securely and being here when you need a hand.
The train company sets the fare
Rail operators set ticket prices, and pass providers set pass prices. Our booking fee is separate. You can see it alongside your fare and the total before you pay.
What goes into the fee?
Every online booking comes with costs, from processing your payment to working with our booking partners to issue your tickets. Our fee helps cover these costs and includes any applicable tax.
The amount depends on what you book and the currency you pay in. You’ll always see the total before you decide to go ahead.
A small contribution to keep Sam running
We aim to keep our fees modest. On a euro booking, our goal is to have around 50 cents left after the direct booking costs, helping us run the service and support travellers.
What about Interrail passes?
A booking fee can apply to passes too. We take the commission we earn into account to help keep it down, while covering the costs of handling your booking.
It’s always OK to compare
We want you to feel comfortable with the total. Check the rail operator’s own website, or compare with another retailer. Their fees and available fares can differ, so compare the final price for the same journey or pass.
Trainline
Trainline explains that its fees help improve its products and services. Whether a fee applies depends on the booking.
Omio
Omio says its service fee helps cover booking management, customer support and payment options. Any applicable fee is shown before you complete your booking.
Our Trainline and Omio comparison links are affiliate links: we may earn a commission if you book through them.